Getting Started

• Setup Guide: First-Run Wizard

  Configure your branding, welcome message, and test the AI in under 2 minutes.

Configuration

• Knowledge Base: writing FAQs the AI can use

  How to phrase FAQ entries so the AI grounds its answers in your policies, not its priors.

• Auto-Execution Rules: when the AI can act on its own

  Configure which actions OrderWise can execute without human approval — and safe defaults to start with.

Advanced

• Theme App Blocks: order status and FAQ widget

  Drop the OrderWise order-status block and FAQ section into any Online Store 2.0 theme — no code required.

• App Proxy for custom themes

  How the App Proxy works for stores on vintage themes or custom-built storefronts.

Reference

• GDPR and Data Handling

  What OrderWise stores, where it lives, and how to respond to GDPR data-subject requests.

• Webhook Reference

  Every Shopify webhook OrderWise registers, what it does with each payload, and how to debug delivery failures.

• Troubleshooting common issues

  The handful of problems that come up most often after install, and how to fix each one.